The issue causing Single Sign-On (SSO) login failures on the Perk Mobile App for both Android and iOS users since Friday, November 7th has been resolved.
Our engineering team has deployed a fix, and normal login functionality has been fully restored. Access to the Perk.com Web App was not affected throughout this incident.
We appreciate your patience and apologise for any inconvenience this issue may have caused.
Resolved
The issue causing Single Sign-On (SSO) login failures on the Perk Mobile App for both Android and iOS users since Friday, November 7th has been resolved.
Our engineering team has deployed a fix, and normal login functionality has been fully restored. Access to the Perk.com Web App was not affected throughout this incident.
We appreciate your patience and apologise for any inconvenience this issue may have caused.
Identified
We’re aware of an issue causing a high volume of Single Sign-On (SSO) login failures on the Perk Mobile App for both Android and iOS users since Friday, November 7th. Access to the Perk.com Web App remains fully operational.
Our engineering team has identified the root cause and is implementing a fix. We apologise for the inconvenience and appreciate your patience as we work to resolve this issue.
Identified
We’re aware of an issue causing a high volume of Single Sign-On (SSO) login failures for Android users on the Perk Mobile App since Friday, November 7th. iOS users are not affected. Access to the Perk.com Web App remains fully operational.
Our engineering team has identified the root cause and is implementing a fix. We apologise for the inconvenience and appreciate your patience as we work to resolve this issue.